Once a customer makes an online reservation through a reservation page, it will be sent as a reservation "request" to the service provider. A reservation request will be shown as "Pending" status in the dashboard view of service provider, which needs to be "Accepted" by the service provider to fix the reservation.
- Once clicking on "Pending" status in the dashboard, you'll see "Accept" status in dropdown menu
- When you select "Accept" action, you can send out a message to the customer to notify about it as a service provider. The message is editable so that you can send out custom message to the customer.
- Customers will be notified about the fact that the reservation was accepted via email.