Accepting Customers' Online Reservations

Once a customer makes an online reservation through a reservation page, it will be sent as a reservation "request" to the service provider. A reservation request will be shown as "Pending" status in the dashboard view of service provider, which needs to be "Accepted" by the service provider to fix the reservation. 

  1. Once clicking on "Pending" status in the dashboard, you'll see "Accept" status in dropdown menu

  2. When you select "Accept" action, you can send out a message to the customer to notify about it as a service provider. The message is editable so that you can send out custom message to the customer. 

  3. Customers will be notified about the fact that the reservation was accepted via email.
Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.
Powered by Zendesk